Graduate Sales, Inc. – Terms and Conditions
Last Updated: 12 August 2025
Welcome to Graduate Sales, Inc. (“we,” “us,” or “our”). These Terms and Conditions govern your use of our services, including the ordering, customization, and purchase of custom letter jackets (“Products”). By placing an order, you agree to comply with these terms.
1. Ordering & Customization
- All orders are subject to acceptance and availability.
- Customers are responsible for providing accurate customization details (e.g., names, logos, patches, sizes).
- We are not liable for errors due to incorrect customer-provided information.
- Changes or cancellations must be requested within 24 hours of order placement.
2. Pricing & Payment
- Prices are as listed at the time of order and are subject to change without notice.
- Payment is required in full at the time of order unless otherwise agreed.
- Accepted payment methods: [List payment methods, e.g., credit cards, PayPal, school invoicing].
- Sales tax (if applicable) will be added to the total cost.
3. Production & Delivery
- Production times vary based on customization complexity.
- Delivery times depend on the shipping method selected.
- We are not responsible for delays caused by third-party carriers or unforeseen circumstances (e.g., weather, supply chain issues).
- Risk of loss/damage transfers to the customer upon delivery.
4. Returns & Refunds
- Due to the custom nature of our Products, returns/exchanges are generally not accepted unless the item is defective or incorrect due to our error.
- Return shipping costs (if applicable) are the customer’s responsibility.
5. Quality & Liability
- We guarantee high-quality materials and craftsmanship. Minor variations in color/fabric may occur.
- Graduate Sales, Inc. is not liable for indirect damages (e.g., lost profits) arising from product use.
6. Intellectual Property
- Logos, designs, and artwork provided by customers must be properly licensed.
- Unauthorized use of copyrighted/trademarked material is prohibited.
7. Privacy Policy
- Personal data collected (e.g., names, sizes, school info) is used solely for order fulfillment.
- We do not sell customer information to third parties.
8. Governing Law
- These Terms are governed by the laws of Texas. Any disputes will be resolved in Gregg County, Texas courts.
9. Changes to Terms
- We reserve the right to modify these Terms at any time. Continued use of our services constitutes acceptance.
10. Contact Us
For questions, concerns, or order support:
1508 Colony Circle
Longview, Texas 75604
Phone: 903.757.6595